HM 18 170 communication channels
communication in
organization
...meaning. process through which information is transmitted received and
stored
...definition... Peter
drucker. ability of various functional groups within an enterprise to
understand each other.
Kinds of communications
1. internal 2.external
1. internal.
...upward ..Downward
..across
..oral
..written
Communication channels
..single chain
..circular
..wheel
..
Media of communication
1.audio 2.visual
3.audiovisual
barriers of communications
1..semantic. language
2.ideological
3.filtering
4.dogmatic. attitudes
5. hallo effect. two
valued. good or bad. right or wrong
6. stereo type
7.lack of will to
communicate
..Effective communication
..inform yourself truly
..establish a mutual trust
each other
..use mutually known words
..secure receivers
attention
.conveying right message
.coordination of efforts
.managerial skills
.good industrial relations
.effectiveness of policies
No comments:
Post a Comment